AI is already here
When people hear about AI, they often think of futuristic concepts. But in e-commerce, AI is already a daily reality. Recommendation engines, personalized product suggestions, and dynamic pricing models are powered by algorithms that learn and adapt constantly.
Where it’s going
The next step is deeper personalization and automation. Imagine shops that adjust their layout to each visitor, or customer support that feels like talking to a real human 24/7 – all powered by AI. It’s not science fiction anymore, it’s just around the corner.
Why it matters
For shop owners, AI isn’t just a nice-to-have. It’s becoming a competitive edge. Faster support, better recommendations, smarter processes – all of these translate to happier customers and higher conversions. That’s why I believe AI will shape the future of every online shop.
– Marcel